OUR SERVICES

STRATEGIC COMMUNICATIONS

We work with clients spanning the political, corporate, labour, environmental, medical, tech, arts, academic and non-profit sectors to develop and execute custom strategic plans that serve as the foundation for internal and external communications. Whether you need an overarching, organization-wide strategy or a focused plan for a specific project, our team can help you tell a compelling story.

CRISIS COMMUNICATIONS PLANNING & SUPPORT

Stop losing sleep over what could happen. We assist clients who want to be thoroughly prepared for a potential crisis with detailed plans and crisis simulation training. When public opinion turns against you, we also offer 24/7 immediate help navigating an existing crisis, including minimizing damage, communicating with media and stakeholders, and repairing trust post-crisis.

MEDIA & SPOKESPERSON TRAINING

Whether you’re a politician who’s tackled hundreds of media interviews, a leader who’s never spoken to a reporter, or somewhere in between, we can help you speak effectively to print, radio and television reporters. Our customizable media training sessions take place in-person or online and include rigorous practice with a minimum of two facilitators so participants will come away feeling comfortable and in control when being interviewed, no matter the outlet or situation.

PUBLIC ENGAGEMENT

We will provide you with an objective understanding of where your organization is situated in the realm of public opinion. Through meaningful, inclusive and thoughtful engagement, we will work with you to build consensus rooted in community support.

WRITING & EDITING

We know how to craft content that connects, from nationally published opinion pieces to memorable speeches, punchy email newsletters and everything in between. Our team has extensive experience writing effective web copy, social media posts, articles, reports, blogs, briefing and speaking notes.

STRATEGIC PLANNING & ADVICE

With a wide-range of experiences spanning political offices, corporate boardrooms and non-profit organizations, clients rely on our team’s expertise to shape decisions and move their organizations forward.

MESSAGE DEVELOPMENT

Compelling, concise, and clear key messages act as a foundation for all communications efforts. We’re experts at developing memorable messages and proof points that work.

LEADERSHIP COMMUNICATIONS

GOVERNMENT RELATIONS

Our clients in the corporate, non-profit and labour sectors rely on us to create common ground with government. Our experienced team members will use their political insights to position you as a partner with government, while providing you with effective strategies that take into account political players, motivations and processes. We help clients build constructive relationships with decision makers and equip them with the language and knowledge needed to reach their goals.

MEDIA RELATIONS & OUTREACH

Good media coverage doesn’t happen by accident; it takes a strategic and intentional approach coupled with practice and expertise. From personally pitching journalists to penning press releases that stand out, we help clients effectively tell their stories in mainstream media and ultimately reach larger audiences and key decision-makers. Half of our team has worked in daily news journalism and understands first-hand the intense demands and exploding inboxes facing reporters today and, in turn, how to stand out and get your message across.

PUBLIC AFFAIRS

Public policy is shaped by public opinion. Our firm understands the importance of building public support around your brand or public policy goals and will work with you to gain allies, so that many voices speak on your behalf.

REPUTATION BUILDING & MANAGEMENT

In today’s world, reputations are critical for success. We enhance the reputation and brand of our clients by addressing any weaknesses, strategically positioning clients in the public realm, and identifying and managing any reputational threats.

STAKEHOLDER ENGAGEMENT

Relationships are critical for success. We provide strategic stakeholder engagement services, working with our clients to map all stakeholders, achieve goals and proactively address challenges.

ISSUES ADVOCACY & MANAGEMENT

We help clients anticipate, detect, monitor, and appropriately respond to shifting trends and issues.

SOCIAL MEDIA MANAGEMENT

We understand how overwhelming the ever-changing world of social media can be, and we help clients develop and execute social media strategies that get results.

CUSTOMIZABLE WORKSHOPS & COACHING

Clients from a diversity of sectors regularly seek out our team to assist with professional development by delivering engaging, informative, customized workshops on a range of communications topics including Social Media for Nonprofits and Communications 101 for Academics. We also offer one-on-one communications coaching with leaders who want to speak more effectively to colleagues, key decision makers and stakeholders.